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Insurance Claims Made Quick and Easy

What to Do in the Event of a Claim?

Auto Claims

1. Call the police if:

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Someone is hurt.

You feel the other driver may be guilty of a criminal code offence such as drunk driving.

If there is significant property damage.

Your vehicle is not driveable.

2. Collect information and photos

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Use your phone to take images of the Driver’s License, Vehicle Ownership and Insurance Card.

Make sure the names of the driver, owner, insurance company and policy number are readable.

Take pictures of vehicles and damage.

Record the date, time and location of the accident.

3. Contact nearest collision reporting center within 24 hours

If there are injuries or there is more than $2,000 in combined damage.

London 1001 Brydges Street, London, ON 7:00 AM-11:00 PM 519-659-4300

Locate a Collision Reporting Center

4. Report the Claim to your Insurance Company

Contact Our office at 519-657-5500 or 1-877-463-5500 (Monday – Thursday 9:00 AM-5:00 PM, Friday 9:00 AM-4:00 PM).

For after-hours Claims Assistance, contact your Insurance Company directly:

Aviva 1-866-692-8482

Economical 1-800-607-2424

Gore 1-800-265-8600

Guarantee 1-888-998-1872

Intact 1-866-464-2424

Facility 1-866-864-1112

Western Assurance 1-800-387-2934

RSA 1-800-319-9993

For a Home or Business Claims

Report to the police or fire department, if necessary.

Contact our office at 519-657-5500 or 1-877-463-5500 (Monday – Thursday 9:00 AM-5:00 PM, Friday 9:00 AM-4:00 PM).

For after-hours claims assistance, contact your insurance company directly:

Economical 1-800-607-2424

Aviva 1-866-692-8482

Gore 1-800-265-8600

Guarantee 1-888-998-1872

Western Assurance 1-800-387-2934

Intact 1-866-464-2424

RSA 1-800-319-9993

Submit a Claim

Don't hesitate to give us a call if you have any issue submitting a claim.

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