Insurance Claims Made Quick and Easy
What to Do in the Event of a Claim?
For Auto Claims
1. Call the police if:
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Someone is hurt.
You feel the other driver may be guilty of a criminal code offence such as drunk driving.
If there is significant property damage.
Your vehicle is not driveable.
3. Contact nearest collision reporting center within 24 hours
If there are injuries or there is more than $2,000 in combined damage.
London 1001 Brydges Street, London, ON 7:00 AM-11:00 PM 519-659-4300
Locate a Collision Reporting Center
2. Collect information and photos
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Use your phone to take images of the Driver’s License, Vehicle Ownership and Insurance Card.
Make sure the names of the driver, owner, insurance company and policy number are readable.
Take pictures of vehicles and damage.
Record the date, time and location of the accident.
4. Report the Claim to your Insurance Company
Contact Our office at 519-657-5500 or 1-877-463-5500
(Monday – Thursday 9:00 AM-5:00 PM, Friday 9:00 AM-4:00 PM).
For after-hours Claims Assistance, contact your Insurance Company directly:
Aviva 1-866-692-8482
Economical 1-800-607-2424
Gore 1-800-265-8600
Facility 1-866-864-1112
Intact 1-866-464-2424
Portage Mutual 1-800-263-7262
Usborne and Hibbert 1-877-235-0350
For Home or Busniness Claims
1. Report to the Police or Fire Department if necessary
2. Report the Claim to your Insurance Company
Contact our office at 519-657-5500 or 1-877-463-5500
(Monday – Thursday 9:00 AM-5:00 PM, Friday 9:00 AM-4:00 PM).
Property Restoration Specialist work with insurance companies to help restore your property after damage from fire, smoke, water or a vehicle impact.
First General 519-685-3737 https://www.fglondon.ca/
For after-hours Claims Assistance, contact your Insurance Company directly:
Aviva 1-866-692-8482
Economical 1-800-607-2424
Gore 1-800-265-8600
Facility 1-866-864-1112
Intact 1-866-464-2424
Portage Mutual 1-800-263-7262
Usborne and Hibbert 1-877-235-0350
First on Site 1-877-778-6731 https://firstonsite.com/
Service Master 1-855-912-2527 https://servicemasterrestore.ca/
Property Restoration Specialists